Return and Refund Policy
We want you to love every item you receive from HVNLY FVRD. If something isn’t right, we’re here to help make it right.
Returns
Returns are accepted within 30 days of delivery for unworn, unwashed, and undamaged items with original tags attached.
To qualify for a return:
-
The item must be in its original condition (no stains, odors, or signs of wear).
-
The return must include all original packaging and tags.
-
Proof of purchase (order number or receipt) is required.
Please Note:
-
Customers are responsible for return shipping costs, unless the item arrived defective or incorrect.
-
HVNLY FVRD reserves the right to refuse returns that do not meet these conditions.
Refunds
Once your return is received and inspected, we’ll send you an email notification to confirm approval or denial.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card provider.
Shipping fees are non-refundable, except in cases of defective or incorrect items.
Exchanges
We currently do not offer direct exchanges.
If you would like a different size, color, or item, please return your original purchase for a refund and place a new order through our online store.
Defective or Incorrect Items
If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery at [insert your customer service email] with your order number and a photo of the issue. We’ll make it right as quickly as possible.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
-
Gift cards
-
Sale or final sale items
-
Digital products or downloads
Contact Us
If you have any questions about your return or need assistance, please reach out to our support team at:
📧 hvnlyfvrd@gmail.com
📍 Los Angeles, CA
“Surely, Lord, you bless the righteous; you surround them with your favor as with a shield.” — Psalm 5:12
Thank you for choosing HVNLY FVRD — where faith meets fashion.
_edited.jpg)